> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://typeform.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://typeform.ferndocs.com/_mcp/server.

# FAQ with AI

Embed intelligent FAQs trained on your content to answer questions in real-time. Provide instant help without interrupting the form experience.

## Overview

FAQ with AI adds a smart help section to your forms, trained on your company's knowledge base. Respondents get instant answers to common questions while completing your form.

## Setup

### Enable FAQ with AI

In form settings, toggle on "FAQ with AI"

### Connect Knowledge Sources

Upload or link to:

* Help center articles
* FAQ pages
* Product documentation
* Support resources

### Customize Display

Choose placement and styling:

* Expandable sidebar
* Popup modal
* Inline help section

### Test & Publish

Preview the AI responses and go live

## Features

**Automatic FAQ Generation**

* AI scans your knowledge base
* Identifies common questions
* Generates relevant answers
* Updates automatically as content changes

**Contextual Relevance**

* Shows FAQs relevant to current question
* Adapts based on respondent's previous answers
* Prioritizes most helpful information
* Reduces clutter with smart filtering

**Search Functionality**

* Natural language search
* Instant answer matching
* Suggested questions
* Related article links

## Benefits

* **Reduce Drop-off**: Answer confusion before abandonment
* **Improve Data Quality**: Clarification leads to better responses
* **Save Support Time**: Self-service for common questions
* **Better UX**: Help without leaving the form

## Use Cases

**Product Feedback Forms**

* Explain product features respondents ask about
* Define technical terms
* Provide usage examples

**Registration Forms**

* Answer policy questions
* Clarify requirements
* Explain next steps

**Surveys**

* Define rating scales
* Explain question intent
* Provide examples of good answers

Enable FAQ with AI in your form settings today!