> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://typeform.ferndocs.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://typeform.ferndocs.com/_mcp/server. # FAQs Frequently asked questions about Typeform AI features, capabilities, and usage. ## General Questions **What AI models does Typeform use?** We use best-in-class AI providers including OpenAI (GPT-4), Google Cloud AI, and Anthropic Claude. We select models based on the specific task to ensure the best performance, accuracy, and privacy protection. **Is my data used to train AI models?** No. Your form data and responses are never used to train AI models. We have zero-retention agreements with our AI providers, meaning your data is processed for your use case only and then immediately discarded. **Which plans include AI features?** * **Basic**: AI Form Builder only * **Plus**: AI Form Builder + Clarify with AI * **Business**: All Creator AI and Interaction AI features * **Enterprise**: Full AI suite including Insights AI and custom controls **Can I disable AI features?** Yes. AI features can be disabled at the account level or per individual form. You have complete control over which forms use AI. **Does AI work in all languages?** Most features work in 25+ languages including English, Spanish, French, German, Italian, Portuguese, Dutch, and more. AI Form Translator supports translation between all supported languages. ## AI Form Builder **How does AI Form Builder work?** You describe your form's purpose in natural language (e.g., "Create an event registration form"), and AI generates a complete form with appropriate question types, logic, and design. You can then edit and customize as needed. **Can AI build any type of form?** AI works best for common use cases like surveys, registrations, feedback forms, lead generation, and quizzes. For highly specialized forms, AI provides a strong starting point that you can refine. **How accurate are AI-generated forms?** AI-generated forms are typically 80-90% ready to publish. Most users make minor adjustments to wording, add branding, or tweak logic flows. ## Interaction AI **What is Clarify with AI?** Clarify with AI allows respondents to ask questions while completing your form. AI provides instant answers based on your form context and uploaded knowledge base, reducing confusion and drop-offs. **Does Clarify with AI increase completion rates?** On average, forms with Clarify with AI see 15-25% improvement in completion rates, especially for longer or complex forms. **How does Dynamic Follow-up Questions work?** AI analyzes each response in real-time and generates contextual follow-up questions. For example, if someone reports low satisfaction, AI automatically asks what caused the dissatisfaction. ## Insights AI **What is Ask AI?** Instead of manually analyzing data, you can ask questions in plain English like "What are the top complaints?" and get instant answers with visualizations. **How does qualitative analysis work?** AI reads all open-text responses, identifies common themes, performs sentiment analysis, and surfaces the most important insights—like having a research analyst review hundreds of responses instantly. **What if AI's analysis is wrong?** AI provides confidence scores for its insights. You can always view the underlying data and adjust interpretations. Think of AI as an assistant that speeds up analysis, not a replacement for human judgment. ## Data & Privacy **Where is my data stored?** By default, data is stored in US data centers (AWS). EU data residency is available for Business and Enterprise plans. All data is encrypted in transit and at rest. **Is Typeform AI GDPR compliant?** Yes. We're fully GDPR compliant, with Data Processing Agreements available. AI features respect all data subject rights including right to be forgotten. **What happens when I delete a form?** All form data, responses, and AI-generated content are permanently deleted within 30 days. We also confirm deletion with third-party AI providers. ## Technical Questions **Are there API endpoints for AI features?** Yes. Business and Enterprise plans can access AI capabilities via API, including form generation, analysis, and insights extraction. **What are the rate limits for AI features?** Rate limits vary by plan: * Plus: 50 AI requests/day * Business: 500 AI requests/day * Enterprise: Custom limits **Can I integrate AI insights with my BI tools?** Yes. AI insights can be exported to CSV, Excel, or sent directly to data warehouses and BI tools like Tableau, Power BI, and Google Data Studio. ## Getting Help **Where can I learn more?** * [Documentation](https://developers.typeform.com/typeform-ai) * [Help Center](https://help.typeform.com) * [Community Forum](https://community.typeform.com) **How do I contact support?** * Live Chat: Available in-app (Business+ plans) * Email: [support@typeform.com](mailto:support@typeform.com) * Enterprise: Dedicated success manager Still have questions? Contact us at [ai-support@typeform.com](mailto:ai-support@typeform.com)!