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Interaction AI

Dynamic Follow-up Questions

Adapt questions based on previous responses with intelligent, context-aware follow-ups. Collect deeper insights by personalizing the form experience in real-time.

How It Works

AI analyzes respondent answers and automatically generates relevant follow-up questions to gather more detailed information where it matters most.

Key Features

Smart Question Generation

  • AI creates contextual follow-up questions on the fly
  • Adapts based on specific answers given
  • Maintains conversational flow
  • Avoids repetitive or obvious questions

Depth Control

  • Set how deep to probe for insights
  • Balance thoroughness with form length
  • Customize by question importance
  • Respect respondent time

Examples

Low Satisfaction Score

Initial: "How satisfied are you with our service?" → Score: 3/10
AI Follow-up: "We're sorry to hear that. What was the main reason for your dissatisfaction?"

Feature Request

Initial: "Which feature would you like to see next?" → Answer: "API improvements"
AI Follow-up: "What specific API functionality would be most valuable to you?"

High Engagement Signal

Initial: "How often do you use our product?" → Answer: "Daily"
AI Follow-up: "What's your primary use case when using our product daily?"

Configuration

Set Trigger Conditions

  • Specific answer values
  • Score thresholds
  • Keyword mentions
  • Sentiment indicators

Customize Follow-up Style

  • Tone (empathetic, curious, professional)
  • Length (brief or detailed)
  • Question type preference
  • Response format

Control Limits

  • Maximum follow-ups per respondent
  • Question depth levels
  • Time-based constraints
  • Progressive profiling rules

Benefits

  • Richer Data: Get detailed insights without overwhelming initial questions
  • Better Experience: Feels conversational, not interrogative
  • Higher Quality: Probe where it matters, skip where it doesn’t
  • Adaptive: Each respondent gets a personalized experience

Use Cases

Customer Feedback

  • Deep-dive into negative feedback automatically
  • Explore feature requests in detail
  • Understand usage patterns better

Lead Qualification

  • Probe based on company size or industry
  • Ask about budget when interest is high
  • Uncover pain points dynamically

Research Surveys

  • Follow interesting responses
  • Clarify ambiguous answers
  • Explore unexpected patterns

Enable Dynamic Follow-ups in your form’s AI settings!